Refund policy

We accept returns on all physical products within 14 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

Please note:

  • We do not offer store credit as a form of refund.

  • Refunds will be issued to the original form of payment once the return is received and inspected.

  • Services and digital products, including online courses, are non-refundable once delivered or accessed.

To start a return, please contact us at lucyturkewitz@gmail.com within 14 days of receiving your order. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Return address: 2549 W Fullerton Ave, Chicago, IL 60647